This Privacy Policy explains how CORECONCEPT SYSTEMS PTE. LTD. ("WAWAGO", "we", "us", or "our") collects, uses, discloses, and safeguards personal data when you interact with WAWAGO's website, digital products, and related services.
1. Information We Collect
We may collect the following categories of information:
- Contact and business details, such as name, email address, phone number, company name, and job role.
- Service and communication records, including enquiries, implementation requests, support messages, and project details.
- Technical and usage data, such as IP address, device identifiers, browser type, pages visited, and interaction logs.
2. How We Use Information
We may use personal data to provide, operate, maintain, and improve our services; respond to enquiries and provide support; protect our systems and detect misuse; and comply with legal, regulatory, and contractual obligations.
3. Legal Basis and Consent
Where required by applicable law, we process personal data on the basis of consent, contractual necessity, legal obligations, and legitimate business interests. Where processing relies on consent, you may withdraw it at any time, subject to applicable legal and operational limitations.
4. No Sale, Sharing, or Marketing Disclosure of Data
We do not sell, rent, trade, license, or otherwise monetize your personal data or your customers' personal data. We do not disclose such data to third parties for their own commercial, advertising, remarketing, profiling, or promotional purposes.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, security, and reporting requirements. When retention is no longer necessary, we delete or anonymize data where reasonably practicable.
6. Cookies and Similar Technologies
WAWAGO uses cookies solely to recognize and authenticate you after you sign in and to maintain the security and continuity of your authenticated session. We do not use cookies for advertising, behavioral targeting, remarketing, or the sale or sharing of personal data.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. Sensitive personal data, including phone numbers, email addresses, and message content, is stored in encrypted or hashed form, as appropriate to the data type and processing purpose. We do not store sensitive personal data in plaintext in our database. No system can be guaranteed to be fully secure.
8. International Data Transfers
Where personal data is transferred across jurisdictions, we take reasonable steps to apply safeguards consistent with applicable data protection requirements.
9. Your Privacy Rights
Depending on applicable law, you may have rights to request access, correction, portability, restriction, objection, or deletion of your personal data. We may request identity verification before processing a privacy request.
10. Third-Party Platforms
Our services may integrate with third-party platforms, such as messaging, booking, and business systems. The privacy practices of those platforms are governed by their own terms and policies.
11. Policy Updates
We may update this policy from time to time to reflect legal, technical, or business changes. Any updated version will be posted on this page with a revised effective date.
12. Contact
For privacy-related questions or requests, contact CORECONCEPT SYSTEMS PTE. LTD., 8 BURN ROAD, #04-04, TRIVEX, SINGAPORE 369977.